OUR SERVICES
“Baking succes together”
At Verhoeven Family of Companies we believe that service goes beyond just providing a solution. It is about attention, customisation and commitment – tailor specifically to your needs. Our service is designed to help bakeries worldwide optimise their processes improve efficiency and maintain the highest quality standards.
WHAT CAN YOU EXPECT FROM OUR SERVICES?
Your machines need to operate without interruption at alltimes. We understand as no other that disruptions ordowntime must be kept to a minimum.
SPARE PARTS
INSPECTIONS &
PREVENTIVE MAINTENANCE
SERVICE
REVISIONS & UPDATES
SERVICE LEVEL AGREEMENT (SLA)
SPARE PARTS
Our Spare Parts department can supply any part you want for your machines, installation or production line. All our products are of the best quality, ensuring the optimum lifespan of your equipment.
- Overviews of machines & machine
- Recommended spare parts lists
- Selecting parts yourself using Solid Edge Viewer
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INSPECTIONS &
PREVENTIVE MAINTENANCE
Every day, our team of experienced and motivated service technicians carries out inspections, maintenance and repairs on production lines worldwide. We can provide services for practically any installation, and give you both advice and tailor-made solutions to match your budget.
- Insight into state of maintenance
- Checklist-based inspections
- Report incl. photos, findings, advice & recommendations
- Performed by our own specialists, who operated the line themselves
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SERVICE
The Verhoeven Family of Companies shares a service department that is available 24/7, so if your equipment requires immediate attention, we will provide a solution!
- Available by mail and phone 24/7
- Response (callback) always within one hour
- Remote service
- Fix failures and repairs on location
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REVISIONS & UPDATES
For a while now, we have also been carrying out fullsoftware development in-house. Whereas we used to work with a regular partner, this partner is now officially part of our company. This allows us not only to develop the software completely in-house, but also to take care of the service piece around our software solutions directly from our team.
- Software updates and upgrades
- Revisions of your equipment
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SERVICE LEVEL AGREEMENT (SLA)
The service level agreement is a document that defines mutual agreements on the quality of services provided with a certain budget.
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